Contact information
Opening hours
We are Monday to Friday between 9:00-18:00 reachable by WhatsApp, E-mail and Live chat. On national holidays, our customer service is closed.
Do you have a complaint?
If you have a complaint about our products or our service, please contact us via WhatsApp or klantenservice@partywinkel.nl. Je we will get a substantive response from you within a day of receiving your complaint. Are you not satisfied with the handling of your complaint? Then you can submit it to the Thuiswinkel Disputes Committee, Postbus 90600, 2509 LP in The Hague. You can also submit your complaint to the Geschillencommissie via the European ODR Platform